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Customer Service Bill Of Rights

 

As a Realtor at Exit Bennett Realty, I guarantee you will always receive the following Five Star Customer Service:

1. Appreciation. I understand that you have many choices when it comes to selecting a Real Estate Agent.  As your Realtor, I will constantly and consistently remind you how much I appreciate your business.  Your business is my business.

2. Sense of Urgency.  I will return all emails and voicemails as fast as humanly possible.  I strive to have all questions and requests responded to within 24 hours and in most instances, my response time will exceed your expectations.

3. Knowledgeable Single Point of Contact. As your single point of contact, I will always be knowledgeable of all pertinent details surrounding your real estate transactions.  My knowledge, professionalism and savvy negotiation skills will help me to help you in either the purchase, sale or rental of real estate.

4.  Adaptability. As an Exit Bennett Realty Agent, I promise to engage in active listening to clearly understand your needs and wants. Then, I will make any necessary adjustments to ensure that I not only meet your demands but anticipate any future demands.  As my client, I will work with and for you to ensure many successful real estate transactions.

5. Satisfaction Guaranteed. If you are unsatisfied with any aspect related to my services as your Real Estate Agent, I want to know as soon as possible so that I can address any deficiencies.  Constructive feedback is something that I welcome and will solicit.  My job is not done until my clients are fully satisfied with the completion of their real estate transactions.

Thank you again for considering me to be your trusted real estate agent. I always work as hard to earn your business as I do to retain your business.  Enjoy your visit!

Terence Coles
REALTOR®

Exit Bennett Realty
7701 Greenbelt Road #100
Greenbelt, MD 20770
Cell: (202) 422-4752
Bus: (301)-459-5040
Fax: (301)-459-5044
Email: tcoles@realproperty-4u.com
www.realproperty-4u.com

Customer Service Bill Of Rights

 

As a Realtor at Exit Bennett Realty, I guarantee you will always receive the following Five Star Customer Service:

1. Appreciation. I understand that you have many choices when it comes to selecting a Real Estate Agent.  As your Realtor, I will constantly and consistently remind you how much I appreciate your business.  Your business is my business.

2. Sense of Urgency.  I will return all emails and voicemails as fast as humanly possible.  I strive to have all questions and requests responded to within 24 hours and in most instances, my response time will exceed your expectations.

3. Knowledgeable Single Point of Contact. As your single point of contact, I will always be knowledgeable of all pertinent details surrounding your real estate transactions.  My knowledge, professionalism and savvy negotiation skills will help me to help you in either the purchase, sale or rental of real estate.

4.  Adaptability. As an Exit Bennett Realty Agent, I promise to engage in active listening to clearly understand your needs and wants. Then, I will make any necessary adjustments to ensure that I not only meet your demands but anticipate any future demands.  As my client, I will work with and for you to ensure many successful real estate transactions.

5. Satisfaction Guaranteed. If you are unsatisfied with any aspect related to my services as your Real Estate Agent, I want to know as soon as possible so that I can address any deficiencies.  Constructive feedback is something that I welcome and will solicit.  My job is not done until my clients are fully satisfied with the completion of their real estate transactions.

Thank you again for considering me to be your trusted real estate agent. I always work as hard to earn your business as I do to retain your business.  Enjoy your visit!